Your files can be rejected because the incorrect information has been added to the products. In this article you can find some tips to avoid this and also a list of reason for information rejections.
Product Title #
- The title should not be too long (60 characters max. approx.).
- It cannot contain numbers (i.e. Banner 16).
- It must be well written in English.
- It’s just a short descriptive phrase on the resource without full stops that could give way to alternative titles.
- It should be clear and related to the product
- It shouldn’t contain generic description (i.e. Amazing Logo, Awesome Font for birthdays, Great banner, …etc.).
Product Description #
- The description should be clear and contains true information about the product.
- It shouldn’t contains any external link to other websites.
- It shouldn’t include any ads to any external products or links.
- You can use HTML tags.
Product Category #
You should select one of the subcategories in the list. You shouldn’t select the main category as a product category.
Product Image #
- Preview image should be 740 px in width. And minimum 480 px in height and maximum 2000 px in height.
- Image should be clear with no useless blur, sharpening or noise.
- No watermark allowed on the product image.
- Image should be related to the product contents.
- Image should not have any watermark to maintain the platform harmonization.
- For “Transparent PNG” category, please use this pattern as background to your photo. Download
Product Tags #
- They must be separated by commas.
- None of the tags have a # before the word.
- Maximum we will allow two words in each tag. I.e. “Halloween Costume”. A tag with more than 2 words is incorrect as each word must be separated by a comma.
File Type #
- It should be single file type.
- If your files are inside zip file. Don’t mention “zip” as a file type but the main product file.
